Greenville, SC: Gabriel Builders, Inc. received a 2019 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 700+ eligible applicants, Gabriel Builders is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2019 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Gabriel Builders achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality. They have also ranked 4 out of 4 in trust, quality, communication, and recommendation.
“We rely on our customer surveys to help us deliver an exceptional customer service and building experience. Honesty and integrity have always been top priority for Gabriel Builders. By utilizing a third-party like Guild Quality, we can remain transparent about our processes and previous client experiences. In doing so, our customers can rest assured knowing the kind of building experience they will receive with our company”, says Gus Rubio, Founder and President of Gabriel Builders.
For more on the 2019 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.